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Raving Fans: A Revolutionary Approach to Customer Service Ken Blanchard Audio Compact Disc

Raving Fans: A Revolutionary Approach to Customer Service   Ken Blanchard   Audio Compact Disc

Raving Fans: A Revolutionary Approach to Customer Service Ken Blanchard Audio Compact Disc


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Told in the parable style of The One Minute Manager , RAVING FANS uses a brilliantly simple and charming story to teach listeners how to define vision, learn what a customer really wants, institute effective systems, and make Raving Fan Service a constant feature--not just another program of the month. America is in the midst of a service crisis that has left a wake of disillusioned customers from coast to coast. RAVING FANS includes startling tips and innovative techniques that can help anyone create a revolution in any workplace--and turn their customers into raving, spending fans.

This audio cd is in CD (Compact Disc) composition. The AudioBook can be performed on CD players while travelling in your car or in your home. It is possible that the CDs can be transformed to other formats so they can be used in mp3 players so you can play it on mp3 players like an ipod, iphone, ipad or rockbox enabled audio player. You can listen to these audio tapes while commuting, driving long distances, on the van, or mowing the lawn.

Regularly:

AUD 19.16

On Sale:

AUD 16.06

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